Theirs, not ours
Hyperoptic network status
Log in to see service updates for your addressLast checked 26 Aug 2026.
Hyperoptic
Unavailable
Updated just now
Neighbour reports unavailable right now
Name your building if Hyperoptic is down. Official status stays on Hyperoptic.
- Reported1+ report
- Raised5 in 48h
- Back onNone in 48h
Recent reports
Who to tell
A neighbourhood heads-up, for information. Reporting here does not tell Hyperoptic.
To report a fault or check for a known outage, log in to Hyperoptic with the card above.
- When it looks like the building
- A few neighbours naming the same building, over the last couple of days, is what we treat as likely down. One person saying just their flat stays as a single report.
- Thresholds
- Whole-building reports from one to four neighbours in 48 hours read as Reported. Five or more on the same building reads as a likely outage. Just-my-flat reports are shown but never raise the building.
- What we share
- Building names and counts only. Flat numbers are never collected.
- Official status
- Log in to Hyperoptic for service updates on your address.
Report added
A neighbour heads-up, not sent to Hyperoptic. Five whole-building reports on one building in 48 hours marks a likely outage.
What happens now
- It counts towards the status above straight away
- Log in to Hyperoptic to report the fault to them
Live Your report is counted in the status above.
