Terms of Use

Last updated: March 2026

By using East Village Hub, you agree to these terms. Please read them before using the site.

About East Village Hub

East Village Hub ("EVH", "we", "us") is an independent, non-commercial community resource for residents of East Village, E20 in Stratford, London. It is operated under the trading name East Village Hub and is not affiliated with, endorsed by, or connected to GetLiving, East Village Management Limited (EVML), Triathlon Homes, Notting Hill Genesis, or any other estate management or housing company.

Use of this site

The information on East Village Hub is provided in good faith for general community information purposes. We aim for accuracy but we do not guarantee that all content is complete, current, or error-free.

Nothing on this site constitutes professional, legal, financial, medical, or regulatory advice. You should seek independent professional advice before acting on any information you find here.

You may use this site for personal, non-commercial purposes. You must not:

  • Use the site for any unlawful purpose
  • Attempt to disrupt, overload, or gain unauthorised access to the site or its systems
  • Scrape or reproduce EVH content for commercial use without permission

Community submissions

Residents and businesses may submit content to EVH (events, recommendations, community groups, dog profiles, business edits, etc.). By submitting content you:

  • Confirm that you have the right to submit it and that it is accurate to the best of your knowledge
  • Grant East Village Hub a non-exclusive, royalty-free licence to display and reproduce it on the site
  • Agree that EVH may edit or decline to publish submissions at its discretion

You must not submit content that is illegal, defamatory, harassing, discriminatory, or that infringes someone else's intellectual property.

Community safety reporting

East Village Hub provides two community-sourced reporting tools: district heating outage reports and phone theft reports. By submitting a report you confirm that:

  • The report is genuine and relates to an actual incident or outage you have experienced or directly witnessed.
  • You will not submit false, duplicate, or deliberately misleading reports.

Reports are aggregated and displayed publicly as counts or heatmaps. They are community-sourced and unverified — EVH makes no representation as to the accuracy of individual reports and accepts no liability for decisions made in reliance on them. EVH reserves the right to reset or remove report data at its discretion.

Business listings

Business listings on EVH are provided as a free community service. Inclusion in the directory does not constitute endorsement of any business by East Village Hub. Business owners are responsible for the accuracy of the information they submit through the Business Portal. EVH reserves the right to remove or decline any listing at its discretion.

Resident offers

Resident offers listed on EVH are provided by third-party businesses, not by East Village Hub. EVH takes no responsibility for the quality, availability, terms, or fulfilment of any offer. Disputes regarding offers should be raised directly with the business concerned.

Intellectual property

The East Village Hub name, logo, and original content (articles, guides, FAQs) are © East Village Hub. Fair use for personal, non-commercial purposes is permitted. If you'd like to reproduce EVH content elsewhere, please get in touch first.

Community-submitted content (photos, descriptions, etc.) remains the property of the original contributor; EVH holds a licence to display it as described above.

Limitation of liability

East Village Hub is provided on an "as is" basis without warranties of any kind. To the fullest extent permitted by law, East Village Hub accepts no liability for any loss or damage arising from your use of the site or reliance on its content, including but not limited to errors, omissions, service interruptions, or third-party content.

External links

EVH links to third-party websites for your convenience. We are not responsible for the content, accuracy, or privacy practices of any external site.

Changes to these terms

We may update these terms from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the updated terms.

Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

For any questions about these terms, contact us at hello@eastvillagehub.co.uk.

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