Parking in East Village is managed by Sippi, a private permit enforcement operator contracted by the estate management. Residents with permit entitlements apply through Sippi's online portal - permit renewals, missing records, and PCN appeals are all handled there.
If you receive a Penalty Charge Notice you believe is incorrect, you have the right to appeal first to Sippi and then to POPLA (the independent adjudicator). Do not pay a PCN you intend to appeal - payment is taken as acceptance.